COVID Safe Information for theatre patrons. Read More

COVID Safe Information for Marriner Group patrons

Your enjoyment, comfort and safety is our top priority, and to ensure your event is fun and memorable in all the right ways, we ask that you review the below information to keep you and others safe.

You can book tickets with confidence.
Ticket exchanges are available for anyone required to isolate due to COVID-19, or if the performance is postponed or rescheduled. Contact your point of purchase or the box office for more information.

If you are feeling unwell, please stay home. 
Please do not attend the venue if you are showing symptoms of COVID-19, or you are isolating due to COVID-19. Please contact your point of purchase as early as possible – no later than 10am on the day of the performance – so we can exchange your ticket.

Preparing for your visit:

  • Arrive early.
    We recommend arriving 30 mins before the performance. Check your ticket for your door number so you can make your way directly to your seat.
  • Bring your mask.
    Masks are strongly recommended when patrons are in the venue. 

At the theatre:

  • Undertake good hand and respiratory hygiene.
    You can play a part in maintaining a COVID safe venue. Make use of the hand sanitiser that will be available throughout the venue, and sneeze or cough into your elbow.
  • The cloakroom will be closed.
    Please don’t bring any large personal items or bags or handbags larger than equivalent to an A4 sheet as we cannot permit them in the venue.

Our safety measures:

  • We aim to provide a COVID Safe Venue.
    Our comprehensive COVID Safe Plan includes control measures such as full venue cleaning before and after every performance, frequent and intensive cleaning of common high-traffic touch points (such as handrails, door handles, toilets, seat backs/armrests, and service counters), upgraded air-conditioning with 100% fresh air and filtration, and additional training for our staff.
  • Please note our Conditions of Entry.
    By entering the venue, you agree to abide by our Conditions of Entry. You are also agreeing to follow the directions of our staff and signage, and any applicable government directives.

We are here to ensure everyone has a safe and enjoyable experience. If your question hasn’t been answered here or you have any additional queries or concerns, you can contact us at feedback@marrinergroup.com.au, or you can speak with any of our staff at the theatre.